Delivery Information

At Optixanthin, we are committed to giving our customers the best shopping experience.

FREE SHIPPING WITHIN MALAYSIA 

No promo code required - free shipping is automatically applied at checkout when your purchase any order.

We currently do not provide service outside Malaysia. 

DELIVERY COSTS

We're offering FREE SHIPPING on all orders within Malaysia! 

WHEN CAN I EXPECT MY ORDER?

All orders shall be processed within 3 working days. Once processed, estimated delivery time is 1-3 business days.

There may be delay in delivery of orders placed during peak trade periods.

DELIVERY CONDITIONS

Post office boxes: Please note that we cannot deliver to a post office box address.

Receiving your order: Please note that you or someone will have to sign receipt for your order. If you are not at the delivery address at the time of delivery, the postal carrier will provide a notification card advising you of the local Post Office from which you can collect your order parcel. Delivery is subject to the terms of the relevant postal service. While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.

Out of stock items: If any items in your order are out of stock at the time your order is packed, we will notify you via email and refund you for those items.

Please note that there might be delays during holidays or promotions. Thank you for your patience.

We currently do not provide service outside Malaysia.